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We're always eager to hear from you!

We will be happy to read your comments, recommendations or concerns. If you have questions, please read our FAQ where you will surely find the answers you need! If it’s not there, feel free to write to us and we’ll get back to you as soon as possible 🙂

Frequently Asked Questions

What do I access when buying a course?

With your purchase, you have immediate access to all the classes in that course. You will find HD videos with detailed lessons, PDF complementary material, exercises, scores, audio tracks and more. And best of all, you’ll have access to all of this for life! 🙂

When do the courses start?
You can start the courses whenever you want and take them at your own pace, without time limits. Our courses are On-Demand, which means that they are pre-recorded so you can access them as many times as you want.
Can the videos be downloaded?
No, the videos are only available on our website. They cannot be downloaded or shared.
Can I download the complementary material for the courses?
Yes, you can download part of the complementary material for the courses (PDF guide and scores) on your computer. However, it can only be used by the registered student who made the purchase. Sharing this material with other people is prohibited by law as it is protected by copyright.
Can the backing tracks be downloaded?
Yes. If you have created a user, you can access and download them from your panel. If you have not, you will receive an email for download. Keep in mind that you have a limit of up to 5 downloads per track and that sharing this material with other people is prohibited by law.
Can I share my course with other people?
No, access to each course is personal, individual and non-transferable. Access is controlled via IP.

Do you have more questions? Have a look at our FAQ!