FAQsOctober 20, 2020 2022-07-19 22:19
Frequently Asked Questions
Who are these courses for?
I don't know anything about guitar, can I learn to play with these courses?
Which is the general aim of our courses?
Once the course is purchased, is there a time limit to complete it?
What do I access when buying a course?
With your purchase, you have immediate access to all the classes in that course. You will find HD videos with detailed lessons, PDF complementary material, exercises, scores, audio tracks and more. And best of all, you’ll have access to all of this for life! 🙂
When do the courses start?
All courses offer an “Essential”, “Pro” and “Full” version: what is the difference between them?
All courses are built on the same structure and content (HD videos, workbook, scores); however, the complementary materials vary to make the most of them. You can go for the Essential, or upgrade it to the Pro version, or maximize it with the Full. Some of the complementary materials are: additional tango scores, backing tracks to play along with, MP3 melodies, virtual meetings with Flavio, etc. Choose the one that suits you best!
I bought a course in its "Full" version: when and how should I have my virtual meeting with Flavio?
If you bought a course in its Full version, you will be able to access a private virtual meeting with Flavio to ask all your questions. We suggest you do it once you have finished all the classes of your virtual course. That way you can make the most of it! To schedule your appointment, write to us at email@example.com and we will coordinate a day and time together. Meetings are held through the Zoom platform.
Can I download the complementary material for the courses?
Can the videos be downloaded?
No, the videos are only available on our website. They cannot be downloaded or shared.
Can the backing tracks be downloaded?
Can I share my course with other people?
No, access to each course is personal, individual and non-transferable. Access is controlled via IP.
Do I need to know how to read music to take these courses?
If I buy a digital score, will I be able to download it only 1 time?
If I buy an original music score in physical format, how long will it take it to get to my house?
What is the student forum and how can I access it?
The student forum is a Facebook group exclusive for exchange between those who are taking one of our courses. You can make inquiries about a particular topic or open a debate about aspects related to the content. The main idea is to create an interactive virtual space that enriches us all, based on a friendly and respectful atmosphere.
You can access using this links Facebook Student Group but remember that only students can be part of it.
I have problems with the platform, what can I do?
If you have any problems with the platform, you can write to us at firstname.lastname@example.org detailing what happens. We will contact you and try to solve it as soon as possible.
I have questions about the courses, the content or any of the products. What can I do?
How to use the platform
How to access your course
How to get access the complementary material